Popular Services
Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.
Service for requesting assistance with anything SoftDocs-related.
Service for reporting an issue in a lab or classroom when the issue doesn't match the descriptions of the other services provided.
Service for hardware issues related to Transact such as door swipes and security cameras in residential buildings.
The equipment catalog contains a list of all of the equipment available for checkout at the Media Center.
Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.
Service for requesting updated permissions for the my.carrollu.edu portal page.
Use the WebCheckout Patron Portal to create reservations for Media Center equipment.
Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.
Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.
Report an issue in a computer lab or classroom that requires immediate attention.
If you notice an issue with technology in a lab or classroom that does not require immediate attention, or if you would like to report an issue with a room after class has finished.
Service for reporting an issue with a print device (laser printer or multifunction device) in an office area.
Service for reporting any problems with your TV service other than a broken cable jack.
Service for reporting a hardware issue in an office environment.
Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.
Service for requesting a change or an update to a piece of digital signage.
Service for requesting restoration of data from Pioneer 2 to a folder share.
Service for requesting assistance with anything server-related that doesn't have a different service available.