Popular Services

Service for requesting a new piece of hardware of software in an office environment.


Service for reporting an issue with the my.carrollu.edu portal page.


Service for reporting an issue with SoftDocs.


Service for requesting an update/change for SoftDocs permissions.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for requesting assistance with anything SoftDocs-related.


Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Service for reporting a hardware issue in an office environment.


Service for hardware issues related to Transact such as door swipes and security cameras in residential buildings.


Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.


Service for reporting an issue with audio in a lab or classroom.


Service to report an issue with a singular phone.


Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for reporting a broken cable jack in your room or a lounge area in a residence hall.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Service for reporting an issue with Kronos.


Service for reporting an issue with a mouse in a lab, classroom, or public space.


Service for reporting an issue with a projector in a lab or classroom.


Use the WebCheckout Patron Portal to create reservations for Media Center equipment.


Service for reporting an issue with a piece of software in an office environment.


Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.


Service for requesting multiple sections of a Canvas course be combined into a single course.


Service for reporting an issue with Lockdown Browser on a Carroll computer.


Service for reporting an issue with YuJa in a lab or classroom.