Popular Services

Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Service for requesting a refund for an incomplete print job.


Service for requesting assistance with anything SoftDocs-related.


Service for reporting an issue with SoftDocs.


Service for reporting an issue in a lab or classroom when the issue doesn't match the descriptions of the other services provided.


Service for requesting access to VPN.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for reporting an issue with Kronos.


Service for reporting an issue with a TV on campus.


If you notice an issue with technology in a lab or classroom that does not require immediate attention, or if you would like to report an issue with a room after class has finished.


Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.


Service for requesting a change or an update to a piece of digital signage.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


The equipment catalog contains a list of all of the equipment available for checkout at the Media Center.


Service for hardware issues related to Transact such as door swipes and security cameras in residential buildings.


Use the WebCheckout Patron Portal to create reservations for Media Center equipment.


Service for creating a wireless exception on Carroll's network for one of your devices.


Service for reporting an issue or requesting assistance with the Registration page on Colleague.


Service for requesting the creation of a new folder share.


Service for requesting multiple sections of a Canvas course be combined into a single course.


Service for requesting a new piece of hardware of software in an office environment.


Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.


Service for requesting restoration of data from Pioneer 2 to a folder share.


Service for requesting printer access in an office environment.


Service for reporting a wireless connection issue with a Carroll device.