Popular Services
Service for requesting new batteries for a piece of technology on campus.
Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.
Service for reporting an issue in a lab or classroom when the issue doesn't match the descriptions of the other services provided.
Service for reporting an issue or requesting assistance with the Colleague when the issue/request doesn't match the descriptions of the other services provided.
Service for requesting changes to file and folder share permissions.
Service for requesting pieces of technology to move from one location to another within an office environment.
Service for requesting updated permissions for the my.carrollu.edu portal page.
Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.
Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.
Service for reporting an issue with a touchpanel unit in a lab or classroom.
Service for requesting training with academic technologies on campus.
Service for requesting the relocation of academic (technology) hardware.
Request new hardware or software in a computer lab, classroom, or events space.
Service for requesting modifications to a Canvas course.
Service for reporting a problem with your wired or wireless connection if the issue doesn't match the other services provided here.
Service for reporting an issue with a document camera in a classroom.
Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.
Service for reporting an issue with an AV system that isn't in a classroom.
Service for reporting a power outage that has affected university technology.
Information about support Media Services can provide at events and how to request assistance.