Popular Services
Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.
Service for requesting updated permissions for the my.carrollu.edu portal page.
Service for requesting a new piece of hardware of software in an office environment.
Service for requesting modifications to a Canvas course.
Service for requesting new batteries for a piece of technology on campus.
Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.
Service for requesting the installation of a new cable television line.
Service for reporting an issue with a piece of software in an office environment.
Service for requesting assistance with anything Canvas-related that doesn't match the description of any of the other provided services.
Service for reporting issues related to either listservs or distribution groups.
Service for reporting an issue with EMS.
Service for reporting any problems with your TV service other than a broken cable jack.
Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.
Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.
Service for requesting multiple sections of a Canvas course be combined into a single course.
Service for reporting an issue with a camera in a classroom.
Media Services can assist with the installation and maintenance of Digital Signage on campus.
Service for reporting a power outage that has affected university technology.
Service for reporting an issue or requesting assistance with the Student Billing & Payment page on Colleague.
Service for reporting an issue with one of the blue light phones on campus.
Service for reporting an issue with a Crestron panel.
Service for reporting an issue with a Mac computer in a lab, classroom, or public space.