Popular Services
Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.
Service for reporting an issue with EMS.
Service for reporting an issue with the my.carrollu.edu portal page.
Service for reporting an issue with a print device (laser printer or multifunction device) in an office area.
Service for requesting assistance with anything server-related that doesn't have a different service available.
Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.
Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.
Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.
Service for requesting updated permissions for the my.carrollu.edu portal page.
Service for reporting an issue with a TV or a large format display in a lab or classroom.
Service for reporting an issue with a Clickshare unit in a lab, classroom, or public space.
Service for requesting an update/change for SoftDocs permissions.
Service for requesting assistance with an office move.
Service for resetting your voicemail password and unlocking your voicemail inbox.
Service for requesting new batteries for a piece of technology on campus.
The equipment catalog contains a list of all of the equipment available for checkout at the Media Center.
Service for requesting the change of a team owner within Microsoft Teams.
Service for requesting voicemails to be forwarded to your email inbox.
Service for reporting an issue or requesting assistance with the Colleague when the issue/request doesn't match the descriptions of the other services provided.
Service for requesting a cellular phone for CCE trips or conferences.
Service for requesting a change or an update to a piece of digital signage.