Popular Services

Service for reporting an issue or requesting assistance with the Colleague when the issue/request doesn't match the descriptions of the other services provided.


Service for reporting an issue or requesting assistance with the Housing page on Colleague.


Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for reporting an issue or requesting assistance with the Student Billing & Payment page on Colleague.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Service for reporting an issue with one of the computers or other equipment in the eSports lounge.


Service for requesting something for an office environment when the request doesn't match the descriptions of the other services provided.


Service for requesting the creation of a new Canvas course.


Service for reporting a problem with your wired or wireless connection if the issue doesn't match the other services provided here.


Service for reporting an issue with Canvas


Service for requesting training or information on Canvas


Information about support Media Services can provide at events and how to request assistance.


Service for reporting an issue with Kronos.


Service for requesting a new piece of academic hardware.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for requesting a change or an update to a piece of digital signage.


Service for reporting an issue with the StarRez portal.


Service for requesting a new piece of hardware of software in an office environment.


Service for reporting an issue with an AV system that isn't in a classroom.


Service for reporting an issue with a software on a lab, classroom, or public space computer.


Request new hardware or software in a computer lab, classroom, or events space.


Service for requesting the removal of a cable television line.


Service for requesting pieces of technology to move from one location to another within an office environment.


Service for requesting assistance with an office move.