Popular Services

Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Service for requesting a new piece of hardware of software in an office environment.


Service for requesting assistance with anything server-related that doesn't have a different service available.


Service for requesting printer access in an office environment.


Service for reporting an issue with Kronos.


If you notice an issue with technology in a lab or classroom that does not require immediate attention, or if you would like to report an issue with a room after class has finished.


Service for requesting something for an office environment when the request doesn't match the descriptions of the other services provided.


Service for requesting a new piece of software be installed on a computer that isn't in an office.


Information about support Media Services can provide at events and how to request assistance.


Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for reporting an issue with the StarRez portal.


Service for reporting an issue with Lockdown Browser on a Carroll computer.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Service for reporting an issue with YuJa in a lab or classroom.


Service for reporting an issue with a Mac computer in a lab, classroom, or public space.


Service for reporting an issue with the Medicat portal.


Service for requesting a departmental or personal conference bridge account.


Service for requesting the creation of a new Canvas course.


Service for requesting training or information on Canvas


Service for reporting a server issue with e-mail.


Service for requesting anything telephone-related that doesn't match the description of any of the other provided services.


Service for requesting assistance with anything YuJa-related.


Service for requesting either the installation of a new desk phone or a new cellular phone managed by the university.


Service for reporting an issue or requesting assistance with the Schedule page on Colleague.


Service for requesting the installation of a new cable television line.