Popular Services

Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Service for reporting a hardware issue in an office environment.


Service for requesting a new piece of hardware of software in an office environment.


Service for requesting multiple sections of a Canvas course be combined into a single course.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for reporting an issue with a TV on campus.


Service for requesting something for an office environment when the request doesn't match the descriptions of the other services provided.


Service for hardware issues related to Transact such as door swipes and security cameras in residential buildings.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Service for reporting any problems with your TV service other than a broken cable jack.


Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.


Service for requesting restoration of data from Pioneer 2 to a folder share.


Service for requesting printer access in an office environment.


Service for reporting a server issue with e-mail.


Report an issue in a computer lab or classroom that requires immediate attention.


Service for reporting an issue or requesting assistance with the Self-Service page on Colleague.


Service for reporting an issue with a print device in a lab, classroom, or public space.


Service for requesting either the installation of a new desk phone or a new cellular phone managed by the university.


Service for requesting access to VPN.


Service for requesting the setup of a voicemail box.


Service for reporting an issue with a Mac computer in a lab, classroom, or public space.


Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.


Service for reporting an issue with Kronos.