Popular Services

Service for reporting an issue in an office environment when the issue doesn't match the descriptions of the other services provided.


Service for reporting an issue with an external application for Canvas


Service for reporting an issue with Canvas


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Service for requesting a new piece of hardware of software in an office environment.


Information about support Media Services can provide at events and how to request assistance.


Service for reporting an issue with a print device in a lab, classroom, or public space.


Service for reporting a problem with your wired or wireless connection if the issue doesn't match the other services provided here.


Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.


Service for requesting access to VPN.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for requesting e-mails to be forwarded from one employee's inbox to another's.


Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Service for hardware issues related to Transact such as door swipes and security cameras in residential buildings.


Service for requesting a cellular phone for CCE trips or conferences.


Service for requesting restoration of data from Pioneer 2 to a folder share.


Report an issue in a computer lab or classroom that requires immediate attention.


Service for requesting elevated permissions to be able to make changes to your Carroll computer manually.


If you notice an issue with technology in a lab or classroom that does not require immediate attention, or if you would like to report an issue with a room after class has finished.


Service for requesting multiple sections of a Canvas course be combined into a single course.


Service for reporting an issue with a mouse in a lab, classroom, or public space.


Service for requesting a paper refill for a printer in a lab or classroom.


Service for reporting a general server issue.


Service for reporting a hardware issue in an office environment.


Service for reporting a broken cable jack in your room or a lounge area in a residence hall.