Popular Services
Service for requesting anything e-mail related that doesn't match a different service provided. Access, calendar setup, e-mail removal, e-mail separation, etc.
Use the WebCheckout Patron Portal to create reservations for Media Center equipment.
Service for reporting a wireless connection issue with a student device.
Service for creating a wireless exception on Carroll's network for one of your devices.
Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.
Service for requesting changes to file and folder share permissions.
Service for requesting a new piece of hardware of software in an office environment.
Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.
Service for reporting an issue with a Mac computer in a lab, classroom, or public space.
Service for reporting an issue or requesting assistance with the Student Billing & Payment page on Colleague.
Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.
Service for reporting an issue or requesting assistance with the Colleague when the issue/request doesn't match the descriptions of the other services provided.
Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.
Service for requesting updated permissions for the my.carrollu.edu portal page.
Service for hardware issues related to Transact such as door swipes and security cameras in residential buildings.
Service for reporting a broken cable jack in your room or a lounge area in a residence hall.
Service for requesting a phone to be moved for a specific user.
Service for requesting either the installation of a new desk phone or a new cellular phone managed by the university.
Service for reporting an issue or requesting assistance with the Financial Aid page on Colleague.
Service for requesting the removal of a cable television line.
Service for reporting an issue with a print device in a lab, classroom, or public space.