Popular Services

Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.


Service for reporting an issue with Kronos.


Service for reporting an issue with a piece of software in an office environment.


Service for reporting an issue with the my.carrollu.edu portal page.


Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Service for requesting something for an office environment when the request doesn't match the descriptions of the other services provided.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for reporting any problems with your TV service other than a broken cable jack.


Service for reporting an issue with a Crestron panel.


Service for requesting e-mails to be forwarded from one employee's inbox to another's.


Service for reporting an issue with YuJa in a lab or classroom.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for reporting an issue with a print device (laser printer or multifunction device) in an office area.


Service for requesting a new piece of hardware of software in an office environment.


Service for reporting a broken cable jack in your room or a lounge area in a residence hall.


Service for reporting a hardware issue in an office environment.


Service for reporting an issue with one of the blue light phones on campus.


Information about support Media Services can provide at events and how to request assistance.


Service for reporting an issue with Lockdown Browser on a Carroll computer.


Service for reporting a general server issue.


Service for reporting an issue with a keyboard in a lab, classroom, or public space.


Service for requesting a departmental or personal conference bridge account.


Service to report an issue with a singular phone.