Popular Services

Service for requesting a new piece of hardware of software in an office environment.


Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Service for requesting a new piece of software be installed on a computer that isn't in an office.


Service for reporting an issue with a print device (laser printer or multifunction device) in an office area.


Service for requesting assistance with anything server-related that doesn't have a different service available.


Service for reporting a general server issue.


Information about support Media Services can provide at events and how to request assistance.


Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for reporting a server issue with e-mail.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for reporting an issue with YuJa in a lab or classroom.


Service for reporting an issue with the StarRez portal.


Service for requesting a departmental or personal conference bridge account.


Service for reporting an issue with EMS.


Service for requesting training or information on Canvas


Service for reporting an issue with Lockdown Browser on a Carroll computer.


Service for reporting an issue with a Mac computer in a lab, classroom, or public space.


Service for reporting an issue with the Medicat portal.


Service for requesting anything telephone-related that doesn't match the description of any of the other provided services.


Service for requesting assistance with anything YuJa-related.


Service for reporting an issue or requesting assistance with the Housing page on Colleague.


Service for requesting the creation of a new Canvas course.


Service for reporting an issue with an Apple TV in a lab or classroom.