SaaS Incident - Kronos

Overview

Use this service to report an issue with Kronos. Kronos is Carroll's timekeeping software for employees and student workers. Kronos also provides workforce management and human resource management services.

Intended Users

Faculty/Staff/Students

When To Request Service

Examples of when to request this service may include:

  • The webpage for Kronos isn't loading properly
  • There is a visual glitch on Kronos
  • The webpage is unresponsive

When Not To Request Service

Examples of when not to request this service include:

  • Adjust a punch in/out entry on a timecard
  • Submit/cancel a time off request
  • Get access if your account is locked (please call HR at 262-524-7123)
  • General questions (once again, please contact HR at 262-524-7123)