Service Catalog

Categories (10)

Accounts and Access

Request access for new or existing faculty, staff, or student workers as well as information regarding password resets.
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Wired and Wireless Networking

Request wireless connection assistance, wireless connection help or new wired connections.
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Office Computing and Printing

Request service for software or hardware issues on your Carroll-owned work station or request office moves for existing hardware.
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Classroom/Lab Computing and Printing

Request service for software or hardware issues on Carroll-owned work stations and printers within a classroom or computer lab.
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Enterprise Applications

Applications that support all the main business operations at Carroll University, including Blackboard, Office 365, Kronos, Cognos, StarRez, CRM, SoftDocs, Etc.
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Canvas

Submit requests for combo course creations and information regarding how to reach Canvas' support desk.
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Telephone, Voice Mail, & Faxing

Request services for telephony related items such as conference bridges, travel phones, voice mail to e-mail, new requests, and phone on demand.
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Residence Halls

Residence hall related issues such as phone on demand, cable TV, wireless problems, wired problems, etc.
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Email & Servers

Services related to campus servers, emails, calendars, listserv's, and Pioneer2 shares.
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Media Services

Media Services provides support for technology in computer labs, classrooms, and various event spaces.
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Services (1)

General Help Request

Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.