My Recently Visited Services

Service for reporting an issue or requesting assistance with the Student Billing & Payment page on Colleague.


Service for reporting a general server issue.


Service for requesting a refund for an incomplete print job.


Service for requesting the installation of a new cable television line.


Service for requesting multiple sections of a Canvas course be combined into a single course.


Service for reporting an issue with Kronos.


Service for reporting an issue or requesting assistance with the Registration page on Colleague.


Service for reporting any problems with your TV service other than a broken cable jack.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for requesting printer access in an office environment.


Service for reporting a server issue with e-mail.


Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for hardware issues related to Transact such as door swipes and security cameras in non-residential buildings.


Service for reporting an issue with a print device in a lab, classroom, or public space.


Service for reporting an issue with a Mac computer in a lab, classroom, or public space.


Service for requesting a new piece of hardware of software in an office environment.


Service for reporting a broken cable jack in your room or a lounge area in a residence hall.


Service for reporting an issue or requesting assistance with the Colleague when the issue/request doesn't match the descriptions of the other services provided.


Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Media Services can assist with the installation and maintenance of Digital Signage on campus.


Studio C is located on the lower level of Hilger Hall and is a fully functioning sound stage and studio with green screens, lighting panels, and acoustic walls. Studio C is available to check out or reserve at the Media Center.


Service for requesting either the installation of a new desk phone or a new cellular phone managed by the university.


Report an issue in a computer lab or classroom that requires immediate attention.


Service for requesting pieces of technology to move from one location to another within an office environment.


Information about support Media Services can provide at events and how to request assistance.