My Recently Visited Services

Mediasite is lecture capture technology. Mediasite can be used to record lectures and presentations.


Service for resetting your voicemail password and unlocking your voicemail inbox.


Use the WebCheckout Patron Portal to create reservations for Media Center equipment.


The equipment catalog contains a list of all of the equipment available for checkout at the Media Center.


Service for requesting changes to listservs and distribution groups such as changes in owners or members. Requests for new listservs/distribution groups are also submitted here.


Service for reporting an issue with YuJa in a lab or classroom.


Service for requesting updated permissions for the my.carrollu.edu portal page.


Service for requesting a refund for an incomplete print job.


Service for requesting the setup of a voicemail box.


Not seeing a service for your problem? Submit a ticket here for one of our technicians to assist you with it.


Information about support Media Services can provide at events and how to request assistance.


Service for requesting e-mails to be forwarded from one employee's inbox to another's.


Service for reporting a wireless connection issue with a student device.


Service for requesting printer access in an office environment.


Service for requesting changes to file and folder share permissions.


Service for requesting a phone to be moved for a specific user.


Service for reporting an issue with EMS.


Service for reporting a wired connection issue with a student device.


Service for reporting an issue with a TV on campus.


Service for requesting the installation of a new cable television line.


Service for reporting an issue with a piece of digital signage on campus.


Service for reporting an issue with YuJa's video recording capabilities.


Service for reporting an issue with the lights control feature on the touchpanel which is available in some classrooms.


Service for requesting either the installation of a new desk phone or a new cellular phone managed by the university.


Service for reporting an issue with a software on a lab, classroom, or public space computer.