Overview
Use this service to request the creation of a wireless exception on Carroll's Wi-Fi network. This will allow devices such as smart TVs, Alexas, Google Home devices, and other IOT devices to connect to Carroll's network.
Please have your device's Mac address ready as you will need that when filling out this form.
Intended Users
Faculty/Staff/Students
When To Request Service
This service should only be requested if you have already attempted to create the exception yourself manually and have it not work. If you have not tried doing so already, please click here.
Please note: After creating the wireless exception yourself, devices will not connect automatically. It will take some time before they connect to the network.
When Not To Request Service
This service should not be used if you have not tried creating the wireless exception yourself already.