Server Incidents - E-Mail Incident

Overview

Use this service to report any server-side issues that relate to either Outlook or e-mail in general.

Intended Users

Faculty/Staff/Students

When To Request Service

Examples of when you may request this service include: 

  • You are unable to sign into your e-mail account for reasons unknown
  • E-mails are automatically being routed to incorrect folders
  • E-mails are randomly disappearing
  • You do not have an e-mail inbox but should

When Not To Request Service

This service should not be used if the desktop application for Outlook is not opening on your computer.