OP Software Incident - Transact Hardware Issue (Academic/Administrative Buildings)

Overview

Use this service to report a hardware issue related to Transact such as door swipes and security cameras in non-residential buildings.

Intended Users

Faculty/Staff/Students

When To Request Service

Examples of when you may request this service include:

  • A card swipe isn't working in an academic building
  • A security camera is noticeably damaged

When Not To Request Service

This service should not be used when the swipe on the door to your room/suite isn't working or to request access to a specific building or room. Access requests should be sent to Public Safety.