Knowledge Base

Categories (10)

Accounts & Access

Information on requesting access for new or existing faculty, staff, or student workers as well as information regarding password resets.

Wired and Wireless Networking

Information on getting connected and how the Carroll and Carroll Guest Wi-Fi networks operate.

Office Computing

Information on the hardware related to your Carroll-owned work station.

Lab/Classroom/Office Printing

Information about using the printers located on campus.

Applications and Software

Information on everyday software such as web browsers and Microsoft 365 applications.

Canvas/Academic

Articles such as uploading files to the X: drive and Canvas support information can be found here.

Telephone, Voice Mail, & Faxing

Information for telephony related items such as conference bridges, travel phones, voice mail to e-mail, etc.

Remote/Res Hall Support

For when you're not in the office/classroom. Information such as how to access your files when on a personal computer.

Email & Servers

Information related to campus servers, emails, calendars, listservs, and Pioneer2 shares.