Lab/Classroom Incident - Touchpanel Issue

Overview

Use this service to report an issue with a touchpanel unit in a lab or classroom environment. Touchpanels are the touchscreen units typically found at the front of classrooms that allow instructors and other users to change the input device, bring the screen down, and control other various classroom functions.

Intended Users

Faculty/Staff/Students

When To Request Service

Examples of when you may request this service include:

  • A touchpanel is unresponsive (frozen)
  • A touchpanel is off and won't turn on
  • A classroom that should have a touchpanel unit is missing one

When Not To Request Service

This service should not be used to report an issue with the blinds or lights control options available on the touchpanel in some classrooms.