Overview
Use this service to request OIT to go back and restore a previous snapshot of a folder. OIT will only be able to perform data restores for files that were being saved on the Pioneer 2 server. We will not be able to assist with restoring any files that were being saved to a machine locally.
Intended Users
Faculty/Staff/Students
When To Request Service
Examples of when you would request this service may include:
- Lost/corrupted files for a department share
- Student X: Drive files
- Accidentally deleted files that were saved on the server
- Lost e-mails
When Not To Request Service
This service should not be used to request restoration of files that were not saved on the Pioneer 2 server.